ISO41001:2018 (ISO/TC 267) defines FM as “Organisational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business.” ISO41006 working Group focuses on technology and BIM. In 2018 collaboration with ISO55001 (ISO/TC 251) was established. When Patrick MacLeamy launched ‘BIM, BAM, BOOM’ he probably did not realise Building Operations forms just one of the many parts of Facility Management (FM). His video addresses the net present value of operating and using a building. The Dutch NFC Index Cooperative has calculated using an office workplace of 20 rentable m2 costs about € 500 p/yr/m2 on FM-costs, including Building Operations. BuildingSMART International (bSI) developed towards FM. The benefits of openBIM for the functional use and purpose, FM, became recognised by bSI as part of the next step towards a Digital Twin of the Built Environment. It was suggested to connect ISO 19650 (TC 059) and CEN/TC 442 with the other two ISO standards. The position paper ‘Enabling an Ecosystem of Digital Twins’ underlines the growing need for industrial symbiosis and creation of an ‘FMBIM Protocol’ based on ISO41001 and aligned with the status of openBIM developments in the AEC industries.

FMs realize they too have failure costs because of missing or inadequate actual and correct data of the built environment they work with. Professionals estimate these costs at around 15% p/y per workplace (€ 150 p/yr/m2, based on NFC Index). Like the Construction industry, FM providers have developed profitable products and services to manage these failure costs. The need for a Common Data Environment and Single Source of Truth integrating construction and FM information to deliver facilitating End User objectives while minimizing failure costs, has become evident. Many FM associations, FM software companies and FM professionals have already embraced the strategic benefits of BIM for their industry, products, and operations. Many (public) tenders already include FM-related requirements. A Digital Twin based on openBIM could eventually complement IWMS, CAFM and FMIS and help minimize FMs failure costs. The latter would substantiate the need for an FMBIM Roadmap. But only if we use the same protocol to connect our information ecosystems and start with the strategic FM objectives according to ISO41001 for defining FMBIM.

This video by NBS shows the potential of designing a Digital Twin for the FM-service Business Catering. Building assets like walls and doors were modelled at similar detailed levels as the assets for functional use by End Users like tables, chairs, and soap dispensers. The video helps FMs understand that when changing the menu of a restaurant, one can virtually adapt the necessary kitchen equipment to deliver that menu, and check whether the fire rating of the wall next to that equipment should change. Similar videos can be made for the use of BIM for cleaning, workplace management, meeting room equipment, home offices, and many more products and services in FM. 

Using of the Building Information Management concept with the purpose of improving the quality of life of people and the productivity of the core business is what this project aims to do. Bringing down the 15% failure costs by increasing interoperability, collaboration and transparancy accross workplace related industries, is also an important goal. 

Our owner Fred Kloet works on a parttime bases as an employee with the Dutch company BIM-Connected. Smart WorkPlace International has partnered with Minnucci Associati for delivering FMBIM expertise to the Italian market. SWPi / Fred Kloet chairs the buildingSMART International project "FM and openBIM".  

If you wish more information or wish to collaborate with BIM-Connected, Minnucci Associati, SWPi or buildingSMART International, please send us an e-mail

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